TERMS AND CONDITIONS OF USE

YUPITECH (YUPITERU TECHNOLOGY (M) SDN BHD) keeps inventory of products in stock, in order to ensure your order ships immediately. Unless otherwise advised all orders will be ship within 2~3 business days. Because of the large volume of product that moves, from time to time, products may sell out.

While this is unusual, if a product is out of stock, or is backordered from the manufacturer, you will be contacted immediately with the Estimated Arrival Date of the product, or with available options.

Shipping Damage: For your Peace of Mind, all orders are shipped insured against damage. If your product is received damaged, please log in to your account and clicked return to fill up the return form. Please fill in the required information and upload an image of the damaged product and click the continue button to proceed.

Once an order has been sent, a tracking number will be issued via the site under my orders. If the order is returned back due to an incorrect address given by the customer or no one is in attendance to collect the order upon delivery. All freight costs for the order to be sent back are the responsibility of the customer.

DAMAGED OR MISSING GOODS DURING FREIGHT

As soon as the goods are delivered to Buyer, they shall inspect them. Notice sent via email or direct contact us and notice must be given within three (3) days after receipt of goods of any defect or omissions. Failure to give notice within three (3) days after receipt shall constitute an irrevocable acceptance of the goods.

LOST OF PARCEL 
If a package has been lost in transit, please kindly submit your claim to us no later than three (3) days after the estimated delivery date.

OUT OF STOCK
If any of your orders are out of stock, you will be informed with the option to change with other product or cancel your order and get refund.

If the product will be re-stocked in the near future, you will be contacted immediately with the Estimated Arrival Date, your order will be delivered as soon as all items are available.

All other returns or exchanges, kindly refer to our return & refund policies.

For Car Entertainment products, kindly make sure the models ordered are compatible with your car models before place order. Refund will not be accepted if order was place wrongly. It is the responsibility of the customer to verify the correct model before ordering.

YUPITECH (YUPITERU TECHNOLOGY (M) SDN BHD) Management